I, along with the rest of the world, experienced my fair share of anxiety during the Covid-19 pandemic — not the least of which came from leading a global company with boots-on-the-ground service focused through a lockdown. Leading the list of these challenges, one of my teams was stuck in Canada for more than eight months while we tried to navigate constantly-changing travel bans and uncertainty. But even within this dark cloud, we were able to find some silver lining. These employees, tied together by their unexpected separation from family, created their own familial bond and leaned on each other for support — humanity at its best.
Covid was, all things considered, a tragedy and stressful time for the entire world; but even for all the problems it brought, we saw businesses adapt, overcome and grow through adversity. It taught me that it’s important to look for (and see) the opportunities in every crisis. As innovative leaders in the 21st century, we have to be looking for ways to support and improve our businesses. Here are some ways the pandemic helped me do precisely that: