IT Managed Service Companies
Companies have in the past being managed manually. Such manual systems were only used before the discovery of technology. The manual system occasioned inefficiency and slow growth of companies financially. Effects were felt immediately after companies took up the use of technology in management of their affairs.
There are two broad groups of companies in the world. The first category comprises of companies that trade in solid goods. Such companies trade in items such as cars and industrial goods that can actually be felt. The second category consists of companies that are service related. Service is the main commodity of sale for such companies.
The management of service companies differs slightly with that of other types of companies. One can see the difference more clearly when information technology is used in management of the companies. To understand this difference, let us understand the running of a service company such as an audit firm.
Audit firms carry out the service of auditing for their clients. In such a situation, technology only aids in management of the entire process of auditing since there are not tangible goods to be managed. To properly use technology in management, companies use computer software. This means that the software to be employed must conform to the type of company being managed.
Different operations of the service industry can be done by the use of specific software designed for the task. Data storage is one among the key functions carried out by computer software for service industry. This is the only sure way of storing information that is related to services rendered and not transaction of goods. The case of companies dealing in goods could be different since one can use the goods as evidence of transaction.
Networking is the other key feature of software used in running service companies the world over. Services do require regular and orderly tracking of the steps being followed and transmitting it accordingly. For instance, an audit firm would naturally be divided into departments that handle the different levels of auditing. One department could start with financial analysis of the balance sheet of the client. This could be followed with analysis of taxation and remuneration matters. Finally the entire audit process will be concluded.
All the steps to be followed in ensuring flawless running of the different steps of a service company can be well managed using software. The software serves to ensure that efficiency is at its highest level. Researchers posit that the use of Information technology could boost efficiency of the company by over 50%. With efficiency it is clear that the company would definitely end up performing better either immediately or in subsequent financial years.